http://www.success.com/blog/what-happened-when-i-lived-by-dale-carnegies-rules
I stumbled across this article and was reminded of how good How to Win Friends and Influence People is.
Short version of the article – man turns possible frustrating service experience into positive one.
Sales pitch – read this book.
If you haven’t ever read it, pick it up by the end of the week and sit down and read it.
It will make an exceptional difference in your life.
Make it a great day.
Jake
